He was extremely focused on our needs and desires, and was most patient with our advanced age and lack of technical computer expertise. The market volatility made his task quite complicated and he persevered during challenging conditions. Ken stayed in touch throughout the process, and in our case the time was lengthy due to the market situation. We would not hesitate to recommend him to our friends and associates for real estate support.
He set me up with my own personal search on my tenant portal, and viewed multiple properties with me until we found the one that was right for me. After we found a wonderful little apartment (in a great neighborhood) Ken helped set up my lease and did the walk through with me, making sure I was comfortable and happy with our choice every step of the way. I would recommend Ken to ANYONE needing exceptional help finding their next home!
My husband and I were extremely impressed with Ken's customer service. Ken’s consistent and timely communications provided us with reassurance we were in good hands. Ken made us feel like we were his MOST IMPORTANT CLIENT. Ken's knowledge of the real estate industry and the market trends, in combination with his keen eye for what could be, he was able to provide us with sound advice and navigated us successfully through the home-buying process. His execution is flawless. He warned us where our expectations were too high and made suggestions in the negotiations. He recommended a phenomenal home inspector. If the opportunity arises, we will use Ken in the future.
I was so fortunate to find Ken through one of my close friend. He is very patient with his clients and listen to their needs. I may have been his longest client ever. I had specific type of house I wanted to purchase and he made sure all my needs were met. I truly enjoyed working with him. I have recommended Ken to everyone I know. He made sure that my house purchase was as simple and successful as possible. Ken is super hardworking and puts 100% effort in his client. He helped answer my tons of questions, gave me good advice, and helped me find a home that met my needs. The closing process was a breeze too. Just call Ken Malone! Thank you, Ken. You rock!
Ken was very punctual, organized, and professional in every step of the process. Below are a few examples of his assistance to us. Ken came over late in the evening the night before our closing to help us make sure all was checked off the list as we had gotten behind on our repairs. He also went back over the morning of closing to be able to send pictures in the daylight to the buyers. Upon meeting the buyers' realtor, it became apparent to us that he perhaps was not the easiest to work with. Ken kept a professional demeanor with all negotiations and dealings with the realtor when it would have been very easy to go the other direction. These are just a couple of the ways he made our home-selling experience easier and pleasant. Overall, we feel like Ken went above and beyond his call of duty on every level of the sell of our home. We are truly grateful to have had him as our realtor, and we would highly recommend him to anyone in need of a realtor.
This was a big step for us, and Ken’s knowledge of Atlanta neighborhoods, the pros & cons of houses built at different times, and his positive, supportive outlook helped make the switch easier. We appreciated his methodical and considered approach, educating us and supplying us with information & guidance every step of the way. He helped us find not only our dream house but our dream neighborhood. The house we found was under construction, and Ken was with us throughout the six-month process of completing construction and finally closing. And when our mortgage company dropped the ball right before closing, Ken set us up with a broker who got us from submission of paperwork to closing in less than two weeks.
I would highly recommend him to anyone in need of a realtor. His professionalism showed through in every step of the process from listing the home, the professional photos/video of the property, to communicating nearly on a daily bases with me (either by text, calls or emails), to the night before and the day of the closing. He answered any/all questions I had, small or large in a very timely manner. He advised me when I was unsure of best way to handle a situation, always giving me all available options. He is an extremely experienced & conscientious real estate professional! Definitely will use him again, should the need arise. The home was listed and within days we had an offer, within two weeks we had come to an agreement with the buyers and within a month we had our closing. We sold for $2k less than our asking price. I am convinced had we used another agent we would still be trying to sell the property. Thanks Ken for all that you did for me!
When the time came for us to downsize, we contacted Ken who immediately responded and helped us through the process of selling our home. We knew from our previous experience working with Ken, that he is reliable and would have our best interest at heart. One of the best recommendations that Ken made was to order a pre-listing inspection. This was instrumental in ensuring we were selling our home in the best condition. Suffice it to say, once we placed our property on the market, Ken sold it within four days, and over asking price. Ken was there for us every step of the way and did not miss a beat. Thank you Ken!
We moved out when the economy was down and he advised us to rent and helped us find qualified tenants. When sales were booming he advised us to sell and found a buyer immediately. We closed on our condo in about 30 days. We were very impressed with the level of service and attention to detail that we experienced with Ken in the several years that we worked with him. I would highly recommend Ken Malone.
Neither my sister nor I live locally and we knew this was going to be an emotional move. With all of that in mind, we knew immediately that Ken was the right person to call. Ken was amazing! He developed a personal relationship with my parents and was available to them on many levels - helped navigate online requirements and electronic processes (which is now the industry norm); effectively communicated with them throughout the selling and buying experience both in person and via phone; was understanding and patient while having their best interests in mind. My sister and I couldn’t be happier with Ken’s services and we trusted him to do the best job for my parents. Call Ken!